Your IT Partner

Reliable IT Support for
Your Business

Supporting businesses in the Midlands since 1992 with dependable IT services for both business and retail customers.

30+ years it support

One Stop Computers in Stoke-on-Trent

Since 1992, we have been dedicated to providing reliable IT services to local businesses and residents in Stoke-on-Trent and beyond.

Why Choose Us?

Unmatched Expertise and Customer Care

+
Years of Experience
+
Happy Customers
+
5 Star Google Reviews

01

Local Experience

With over 30 years in the business, we understand the unique IT needs of our community in Stoke-on-Trent, Staffordshire, Cheshire and the Midlands.

02

Tailored Solutions

We provide custom-built computers and personalised IT support, designed specifically to meet your requirements and budget.

03

5-star Reviews

Our clients and customers have left hundreds of reviews and trust us with their IT support and devices.

WORKING WITH US

IT Services For Your Business

★★★★★

WHAT OUR CLIENTS SAY

Hear From Our Satisfied Customers

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What would happen if the only person who understands your IT was unavailable for a month? 

Someone else needs to know who your providers are, where the documentation is kept, which systems are critical, when contracts renew and how to regain access to important systems during an emergency. 

Store emergency access securely instead of sharing passwords. 

Choose a backup person and ask them to handle a routine IT request using only the documentation and contact information available to them. 

If your business depends on one person for every IT decision, contact us. We can help you document the responsibilities and create a backup plan. Call us on 01782 847208 or visit onestopcomputers.co.uk
Ever sent an email and noticed the wrong recipient a second after clicking Send? 

A short send delay gives you time to cancel it before it leaves. 

Set it for employees who regularly send payroll records, contracts, financial reports or customer information. 

Check the setting in your email service and test it with a message to yourself. The delay should give you time to catch a mistake without slowing down normal emails. Need help with all things IT, visit onestopcomputers.co.uk to find out more about what we do.
Could someone who didn’t set up your systems understand how they fit together? 

A current network diagram should show your internet connection, firewall, switches, wireless access points, servers, important cloud services and how they connect. It should also record key device names and network addresses. 

Update it whenever equipment or services change. Store a copy somewhere you can reach during an outage. 

The diagram will help when troubleshooting a problem, replacing equipment, planning an upgrade or responding to a security incident. 

If your IT documentation exists only in one person’s head, contact us. We can help you document it. Call us on 01782 847208 or visit onestopcomputers.co.uk
Deepfakes have gotten good enough that the face on a video call might not be the real person. 

There have already been cases where an employee joined a video call with what looked like their CFO and a few colleagues, all of them fake, and got talked into wiring out a fortune. Faking a familiar face and voice on a live call keeps getting cheaper and easier. 

If someone on a call is pushing you to move money or hand over access fast, verify it another way before you do  anything. Call them back on a number you already have, or ask them something only the real person would know. 

It feels awkward to second-guess your own boss on a call. But a good boss would much rather you check than get fooled. Make "always verify money requests" a normal rule, so nobody feels weird doing it. 

#cybersecurity #deepfakes #AI
New stock just landed at One Stop Computers. Compact laptops, reliable peripherals, and unbeatable in-store deals. 

Pop in today📍173-175 London Road, Stoke-on-Trent, ST4 5RW 

Find out more by visiting onestopcomputers.co.uk 

#OneStopComputers #StokeOnTrent #TechStore #LaptopDeals #PCShop #LocalBusiness #BuyLocal #ComputerAccessories #StudentTech
🖱️Need a new mouse, keyboard, monitor, headset, printer accessory or cable?

One Stop Computers stocks a wide range of accessories and peripherals to keep you connected and productive.

Pop in and see what we have available.📍One Stop Computers, Stoke-on-Trent, ST4 5RW 

onestopcomputers.co.uk/accessories-peripherals

#ComputerAccessories #TechAccessories #ComputerShop #LocalRetail #OneStopComputers #StokeOnTrent
😱 Deleted important files? Hard drive stopped working?

Don't panic.

Our data recovery specialists can help retrieve important documents, photos, and files from damaged or failing devices.

The sooner you act, the better the chances of recovery.

📞 Speak to our team today for expert advice.
onestopcomputers.co.uk/data-recovery

#DataRecovery #ComputerHelp #ITSupport #StokeOnTrentBusiness #LocalExperts #OneStopComputers
Whether you're a gamer, content creator, student, or professional, we can design and build a custom PC tailored to your needs and budget.

✔ High-performance components
✔ Expert advice
✔ Built by local specialists
✔ Fully tested and ready to go

Let's build something amazing together.
onestopcomputers.co.uk/custom-pc-builds

📍 One Stop Computers, Stoke-on-Trent, ST4 5RW.

#CustomPC #GamingPC #CustomBuild #PCBuilder #GamingSetup #StokeOnTrent #OneStopComputers
Is your laptop running slower than it used to?

A slow computer doesn't always mean you need a replacement.
Our experienced technicians can diagnose performance issues, upgrade components, remove software problems, and get your device running smoothly again.

Before you buy new, let us take a look!
onestopcomputers.co.uk/computer-laptop-repairs

📍 Visit us on London Road, Stoke-on-Trent, ST4 5RW 

#LaptopRepair #ComputerRepair #StokeOnTrentBusiness #TechSupport #LocalComputerShop #OneStopComputers

Instagram

A calendar invitation can be a phishing message. 

The invitation may contain a link to a fake video meeting, invoice, shared document or login page. It can also use the name of a company or person you recognise. 

Check the organiser’s full email address before opening anything in an unexpected invitation. Confirm the meeting with the sender using contact details you already have. 

Review whether your calendar automatically adds invitations from unknown senders. Report suspicious invitations through your email or calendar service.

Need help? Contact One Stop Computers on 01782 847208 or visit onestopcomputers.co.uk
Signing into Chrome or Edge with a personal account on a work computer can copy business information into that personal account. 

Depending on the sync settings, this may include bookmarks, browsing history, open tabs and saved passwords. 

Use a separate browser profile connected to a work account controlled by your company. Keep business passwords and browsing information out of personal accounts. 

Check company computers for personal browser profiles, especially when employees use the same device for personal and business activity. 

Want us to check how browser accounts are set up on your company computers? Reach out and we’ll review them with you.  01782 847208 or visit onestopcomputers.co.uk
Could your business still answer calls, take payments and access its online systems if the office internet stopped working? 

A backup connection can use a second broadband provider or a 4G or 5G mobile connection. Your router can be configured to switch to the backup when the main connection fails. 

The backup may only need to support essential work rather than every device in the building. 

Test it at a time when a brief interruption will not affect customers. Disconnect the main service and check your phones, payment terminals, remote access and important online services. 

If you don’t have backup internet, or you’re unsure whether your current setup works, contact us. We’ll help you choose an option and test the switch between connections.  Find out more about what we can do for your business by visiting onestopcomputers.co.uk
Microsoft recommends at least two emergency administrator accounts for Microsoft Entra, the service that controls Microsoft 365 logins. 

These accounts are used when the normal administrator accounts cannot sign in. 

They should use security keys or another sign-in method that does not depend on the same phones or apps used by the normal administrators. 

Store the access details securely, create an alert for every login and test the accounts at least every 90 days. 

We can set up and test these emergency accounts without changing how your employees normally sign in. Need help getting on top of your IT? Give us a call on 01782 847208.
Are the days of posting AI content without anyone knowing coming to an end? 

Anthropic is adding an invisible watermark to text written by new Claude models. 

You won't see the watermark. It is created through patterns in the words Claude chooses, so copying the answer into Word, an email or a website won't remove it. Some editing may leave the mark intact too. 

Anthropic plans to provide tools that can estimate whether Claude helped write a piece of text.

Those tools cannot identify the person who used Claude, show what they asked or tell how much of the finished document was written by them. 

A document may carry the watermark even if Claude was only used to rewrite part of it. 

Businesses can keep using Claude for drafts and editing, but staff should know that its involvement may be detectable. Anything sent to a client or published under the company name still needs to be checked for accuracy. 

If your team is already using AI at work and you're not sure what rules you need, let's have a chat. Call us on 01782 847208.
Photos and documents can store hidden information that is not visible when you open the file. 

A photo may include the GPS location where it was taken and the device used to take it. 

Word, Excel and PowerPoint files may contain the author’s name, company information, comments and tracked changes. PDFs can contain details about who created them and which software was used. 

Before sending a file outside your business, inspect its metadata and remove anything the recipient does not need. 

Microsoft Office includes a Document Inspector for finding hidden information. For photos on Windows, open the file’s Properties and check the Details section. 

Inspect the exact version you are about to send.
Drawing a black rectangle over words in a PDF may only hide the words from view. The text underneath can sometimes still be searched, copied or recovered. 

Use the redaction feature in a PDF editor. Proper redaction removes the selected information from the file instead of covering it. 

After saving the redacted copy, search for the removed words and try selecting and copying the covered area. Open the file in another PDF reader and check it again. 

Test the document before sending contracts, financial statements, legal files or records containing personal information.
Do your employees know which company information they may share? 

A simple classification system can use three labels: 

1. Public information can be shared outside the business. Examples include published job adverts, press releases and information already on your website. 

2. Internal information is for employees and approved contractors. Examples include internal procedures, meeting notes and business reports. 

3. Confidential information needs stricter access. Examples include customer records, payroll information, bank details and legal documents. 

For confidential information, explain who may access it, where it may be stored, how it may be sent and when it should be deleted. 

Need help creating clear rules for your company information? Reach out and we’ll work through them with you. Call us on 01782 847208 or visit onestopcomputers.co.uk
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